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Order preview

Order preview is available all over iPacky. Both in the main iPacky screen, and in the iPacky Dashboard.

It’s a very useful functionality that lets you view the order with a lot of details such as scan log and order check events.

This is available everywhere where you can see the eye icon, or with a order number hyperlink (except for the Orders overview, where that link opens the order for checking).

The order preview works independent of whether the order has been fulfilled or not.

  • If the picking list for the order has been printed or order checked in iPacky, you will see the check log with information about when and who
  • If Supervisor or higher, you can click on the delete icon, and that check event will be deleted, and put into a deleted log. Useful if you want to check the order again for example. The deleted log can never be emptied, so you will always have a log of what happened to an order
  • An order can have multiple check events
  • The customer’s order note can be edited if you are a Supervisor or higher, or if this has not been activated in Settings→Limitations→Deny edit customer’s note
  • The packers note can be edited
  • The shipping address can be edited. This will be written back to Shopify
  • You can add and remove tags from the order if you are a Supervisor or higher, or this has been enabled in Settings→Options→Allow edit order tags in order preview
  • If the order has been checked in iPacky, and there are any deviations (such as manual scan etc) this will also be shown in this view
  • If there are any photos taken during the order check, there will be an image icon. By clicking on that, you will see the photos