With the ShippyPro connector you can connect iPacky and ShippyPro directly. This means that you don’t need to go into another app to create the shipping labels but can get it directly after checking the order.
We recommend using one of our other shipping connectors if you can, since ShippyPro has shown absolutely no interest in this, and it might stop working at any time. It’s also very limited how we can support this one.
When the order check in iPacky is complete, the shipping label will be printed instantly on your printer via the PrintNode connector.
Setting | Description |
|---|---|
API key | The API key from the ShippyPro web interface. Settings→Integrations→API |
Order tags for shipment failure | If shipment fail, you can specify tags to put on the order in Shopify. Normally not used. Type in a tag and press Enter. It will also show a list of existing tags you can choose from after starting to type. Delete by clicking the X on an existing tag. These tags will be removed from the order when the shipment is successful. |
Default packing box | Select from the list the default packing box to use. These are specified in Boxes. This can be overridden in the shipping dialog after the order check. |
Unit | The weight unit to use (KG/G/LBS/OZ). |
- Shopify’s shipment texts will show a list of delivery types. These are all the available shipping rate texts in the Shopify admin. By selecting a text here and clicking on the Copy to clipboard, you can paste this text into the Shipment text. That way, you will be sure not to make spelling mistakes. There might be texts that are not listed here, such as pickup at a store. The text for that will be different for each store. This text can be found on the order.
- To add a rule, fill in the fields in the Add rule section, click on the + button, and then click Save.
- To delete a rule, click on the X button.
Setting | Description |
|---|---|
Shipment text | The shipment delivery text selected at checkout on the order. The match must be exact and is case sensitive. Wildcards are not supported. A * (by itself) means that this rule will be applied when no match is found in the other rules. If this is not specified no rule processing will be performed if a matching rule is not found. |
Carrier | Which carrier to use. The carriers available are the ones set up in your ShippyPro portal. |
Insurance | If shipping insurance is being used. |
The rules are used as a default for the shipping dialog when the order check is complete, and can be overridden there.
Also remember to fill out the Sender address tab.
Save the changes.
In order for this shipping connector to be used, you also have to set the Fulfillment rules.
Please note that first the Fulfillment rules are matched, and then the ShippyPro rules. If there is no match on Fulfillment rules where the Label drop-down should be set to ShippyPro, it will not reach the ShippyPro shipping rules match and ShippyPro will not be used.
At the end of an order check (and if ShippyPro based on rules is selected as the handler), a dialog like this will appear:
Field | Description |
|---|---|
Location | The Shopify location that should be fulfilled. |
Boxes dropdown | Lists the available shipping boxes from Boxes. The dimensions can be overridden in the Length/Width/Height/Unit below. |
Insurance | If shipping insurance is being used. The amount insured will be the Value. |
Value | Shows the order value from the order. Will use the value specified here for the shipment. |
Weight | Shows the total weight of the order items. Will use the value specified here for the shipment. |
Shipment note | A note to be put on the order for the carrier. |
Shipping options | Lists the available shipping options for the selected shipping method. |
By default, it will use the shipping rules set up in the iPacky ShippyPro setup, and it shows the available shipping methods and their price.
If you make changes to any dimensions or properties, click on the Get rates button to get updated available shipping methods since they might have changed.
Select the shipping method you want to use, and click on Print.
The shipping label will be printed.
If any errors during shipping label generation, they will be shown here.
If for example message about address validation error, you can click Cancel, edit the shipping address on the iPacky order check screen. And then Retry shipping label from the Actions drop-down.
Troubleshooting
- Check that the API key is correct. If it works once, it should work forever, unless you change the API key in ShippyPro portal.
- If the label is not printed, check that PrintNode is up and working and that the printer is turned on. Also check the print queue in the PrintNode web portal.