With the ProfraktE2 connector, you can connect iPacky and Profrakt directly. This means that you don’t need to go into another app to create the shipping labels, but can get it directly after checking the order.
In order to use this connector, you need to have a working Profrakt and ProfraktE2 subscription. Follow the directions in the document at the end of this page to set it up.
When the order check in iPacky is complete, the shipping label will be printed instantly on your printer via the PrintNode connector, or optionally with SkyPrint.
You don’t have to have the connection between ProfraktE2 and Shopify set up, but we recommend it, so you can produce shipping labels in both the ProfraktE2 interface and iPacky.
Please follow the instructions in the document at the end of this article, to get more detailed steps.
First, you must add the ProfraktE2 connector in Connectors→Manage. After that, the ProfraktE2 connector will appear when you expand the Connectors, and you can select it.
Please read this document for detailed instructions of how to install
Setting | Description |
|---|---|
Client id | The client id from ProfraktE2 |
Client secret | The client secret from ProfraktE2 |
Create return shipping label | Whether you want to print the return shipping label to put in the parcel to your customers. This must be set up in ProfraktE2 in order to work. Usually off. |
Use SkyPrint | If you prefer to use the already existing SkyPrint in Profrakt, you can turn this on here. Then there will be no need for PrintNode for printing shipping label. Currently, we only support one printer in SkyPrint, but with PrintNode, multiple printers. We recommend using PrintNode instead, as it's more flexible, and can also print other things. |
Order tags for shipment failure | The Order tags for shipment failure can be used to set tags on the order if there is an error during label creation. After fixing and re-checking the order, these tags will be removed from the order. |
Troubleshooting
- The most common error is that the address is invalid. Make corrections on the shipping address in iPacky or Shopify, and try again using Retry shipping label in the Actions menu.
- If the label has not printed, check that PrintNode is up and working and that the printer is turned on.
- If an error message comes up with a message that invalid shipment, or shipping type not available when trying to create a label in the order check, the problem is in the shipping rules setup in ProfraktE2. Please contact ProfraktE2 about this.