With the CargonizE2 connector, you can connect iPacky and Logistra directly. This means that you don’t need to go into another app to create the shipping labels, but can get it directly after checking the order.
In order to use this connector, you need to have a working Logistra and CargonizE2 subscription. Follow the directions in the document at the end of this page to set it up.
When the order check in iPacky is complete, the shipping label will be printed instantly on your printer via the PrintNode connector, or optionally with DirectPrint.
You don’t have to have the connection between CargonizE2 and Shopify set up, but we recommend it, so you can produce shipping labels in both the CargonizE2 interface and iPacky.
Please follow the instructions in the document at the end of this article, to get more detailed steps.
First, you must add the CargonizE2 connector in Connectors→Manage. After that, the CargonizE2 connector will appear when you expand the Connectors, and you can select it.
Please read this document for detailed instructions of how to install
Setting | Description |
|---|---|
Client id | The client id from CargonizE2 |
Client secret | The client secret from CargonizE2 |
Create return shipping label | Whether you want to print the return shipping label to put in the parcel to your customers. This must be set up in CargonizE2 in order to work. Usually off. |
Use DirectPrint | If you prefer to use the already existing DirectPrint in Logistra, you can turn this on here. Then there will be no need for PrintNode for printing shipping label. We do however recommend using PrintNode instead as it's more flexible, and can also print other things. |
Order tags for shipment failure | The Order tags for shipment failure can be used to set tags on the order if there is an error during label creation. After fixing and re-checking the order, these tags will be removed from the order. |
Troubleshooting
- The most common error is that the address is invalid. Make corrections on the shipping address in iPacky or Shopify, and try again using Retry shipping label in the Actions menu.
- If the label has not printed, check that PrintNode is up and working and that the printer is turned on.
- If an error message comes up with a message that invalid shipment, or shipping type not available when trying to create a label in the order check, the problem is in the shipping rules setup in CargonizE2. Please contact CargonizE2 about this.