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iPacky supports the native Shopify locales (this is not Shopify locations). Meaning that you have your website translated into several languages. iPacky will be able to print the packing slips (not picking lists) in the languages declared in Shopify locales. The language used on the packing slips is the language on the customer. So this […]
You can create a new template in Order Printer and paste this code. Feel free to make changes to this code. We recommend for picking list that you use the built-in one in iPacky. It will give more useful information from iPacky, and also supports batch picking. It’s on the menu in the scan […]
On this page, you will find how to set up printing of barcodes. The recommend way to print picking lists is using the built-in Picking lists in iPacky. The Print packing slips in Shopify do not work with barcodes so the free Order Printer app should be used. Use this code in the Order Printer app: […]
iPacky Dashboard→External data This functionality allows you to read a Shopify inventory transfer (not purchase orders since the is no Shopify API for that yet), Stocky purchase order/stock transfer CSV export, or an Inventory Planner purchase order export and use it to replenish your bin locations using a mobile device. When entering the screen, you […]
The purpose of this function is to create a list of carriers and their tracking URL that can be chosen from a drop-down list. Available for Administrator, Operator, and Supervisor roles only. iPacky Dashboard→Tools→Carriers and tracking URL This function creates a list of carriers and their tracking URLs that can be chosen from a drop-down […]
Available for setup for users with Administrator, Operator, and Supervisor roles only. Here you can specify workstations (packing stations/printers). There is no need to use this function only for one workstation or if you are using PrintNode with only one set of printers. The main purpose of Workstations is to have multiple printers for PrintNode. […]
iPacky Dashboard→Tools→Custom URLs With Custom URLs you can specify a URL that will open in a new browser tab after the order has been checked in iPacky. The most used cases is when you need to produce a shipping label in a web app of your carrier. The rules for when this happens is […]
With the Webshipper connector, you get a very powerful and flexible shipping label connector with automatic print of the shipping label after checking the order in iPacky. About Webshipper With a shipping solution provided by Webshipper, ecommerce businesses are able to automate and streamline shipping and logistics processes with just a few clicks. […]
With the Starshipit connector you can connect iPacky and Starshipit directly. This means that you don’t need to go into another app to create the shipping labels, but can get it directly after checking the order. If you’re currently not a Starshipit customer, please use this link: https://share.starshipit.com/mQFWpz7. This will get you an additional […]
With the Ship&Co connector, you get a very powerful and flexible shipping label connector for the Japanese market with automatic print of the shipping label after checking the order in iPacky. Note: iPacky is available in Japanese so all of iPacky can be shown in Japanese. About Ship&Co Ship&co seamlessly connects major international carriers such […]
With the ShippyPro connector you can connect iPacky and ShippyPro directly. This means that you don’t need to go into another app to create the shipping labels, but can get it directly after checking the order. About ShippyPro We’re excited to announce that iPacky has partnered with ShippyPro to deliver a seamless and scalable shipping […]
If you have multiple stores with iPacky installed, this is a very time saving feature. It will allow users to switch the store within iPacky, without logging out and in again. This is NOT the same as Shopify locations, but for separate stores. It allows a iPacky user in one store to be linked to […]
With the Shippo connector, you get a very powerful and flexible shipping label connector for mainly the US/Canada market with automatic print of the shipping label after checking the order in iPacky. About Shippo We’re excited to announce that iPacky OMS has partnered with Shippo to bring seamless shipping and label creation within iPacky’s native platform […]
With the Simple Bundles connector, you can connect iPacky and Simple Bundles. There are some limitations with our connector to Simple Bundles, so please contact iPacky before you decide to use this one. With Simple Bundles, you get a very fast and powerful support for kits/bundles with inventory adjustment. It will also update based on changes you make […]
With the Sendcloud connector you can connect iPacky and Sendcloud directly. This means that you don’t need to go into another app to create the shipping labels but can get it directly after checking the order. In order to use this connector, you need to have a working Sendcloud subscription and Shopify app. Follow the directions in the linked document […]
With the ProfraktE2 connector, you can connect iPacky and Profrakt directly. This means that you don’t need to go into another app to create the shipping labels, but can get it directly after checking the order. In order to use this connector, you need to have a working Profrakt and ProfraktE2 subscription. Follow the directions […]
PrintNode is software that allows printing directly to your local printer without user intervention. It also makes it possible to print from any device, such as Android/IOS. This screen is available for Administrator role only. Before activation, you need to get a PrintNode subscription. Printnode makes it possible for iPacky to print directly to your printers […]
With the Penny Black connector you can connect iPacky and PennyBlack directly. This means that iPacky can send a print request to PennyBlack during order check. About Penny Black: New integration with Penny Black: Eliminate the manual hassle of personalising every unboxing experience Seamless personalisation: iPacky now integrates with Penny Black, enabling you to deliver personalised […]
You can use the native Shopify bundles support with iPacky. Here, you get a very fast and powerful support for kits/bundles with inventory adjustment. It will also update based on changes you make in Shopify. It will not however show it in the order check in a hierarchy like with Bundles.app or Simple Bundles. But show […]
With the MyParcel connector, you can connect iPacky and MyParcel directly. This means that you don’t need to go into another app to create the shipping labels but get it directly after checking the order. We recommend using one of our other shipping connectors if you can, since MyParcel has shown absolutely no interest in this, and […]
With the CargonizE2 connector, you can connect iPacky and Logistra directly. This means that you don’t need to go into another app to create the shipping labels, but can get it directly after checking the order. In order to use this connector, you need to have a working Logistra and CargonizE2 subscription. Follow the directions in […]
With the Bundles.app connector, you can connect iPacky and Bundles.app. With Bundles.app, you get a very fast and powerful support for kits/bundles with inventory adjustment. It will also update based on changes you make in Shopify. In order to connect iPacky and Bundles.app you need to do the following: If you don’t have Bundles.app installed, install it from here. […]
iPacky can connect to some of the most popular third-party shipping platforms to (shipping integration) to give you an even better workflow with the complete fulfillment workflow in the iPacky interface. Please contact these shipping apps to find the best one suited for you. PrintNode is required for use with our shipping connectors: Sendcloud (Send from much of […]
iPacky Dashboard→Reports→Stock inventory to Excel Only available if the logged in user has Operator role or higher. This makes it possible to export all your products with inventory count and prices to Excel. Using this Excel file, you can create your own calculated columns, such as inventory cost value or sales value. When entering this […]
iPacky Dashboard→Reports→Box usage statistics Available for users with the role of Operator or higher. In order for this to work, you have to have boxes defined. On this screen you can produce reports on the box usage, current stock, and predict how many days left you have for the box. Select the date range, and click […]
iPacky Dashboard→Tools→Boxes This is a very powerful functionality that will help you quickly select the box (packing box) to use and keep stock inventory of boxes. Box usage statistics will help you decide when to order more. This screen is available for users with Operator role or higher. Here, you can define pre-defined box sizes. […]
With iPacky’s support for Shopify locations you get a very powerful tool for fulfilling from different locations. This is an add-on module that you need to contact iPacky to get activated. The reason for having it as an add-on module is a bit more advanced setup of iPacky, which is not needed at all […]
iPacky Dashboard→Tools→Locations Here you will see the active Shopify locations for your Shopify store. You can set up aliases and auto print or emailing of packing slips for new orders. It’s not possible to change the active location that iPacky uses. This is done when activating the support for Shopify locations in iPacky. It […]
iPacky Dashboard→Tools→Stock count Available for users with Operator role or higher. Or users with the Inventory update role. It’s recommended that you use the Stock count by product instead. This is because it will take some time to load if you have many products, or multiple people will work on this at the same time. Here […]
iPacky Dashboard→Tools→Stock count by product Available for users with Operator role or higher. Or users with the Inventory update role. Here you can do your inventory count/inventory stock updates per product. This is recommended over the normal stock count list in iPacky. This is perfect to do with a mobile device where you can go around […]
https://www.youtube.com/watch?v=glHHQ3fOEM8 In iPacky Dashboard→Users, you can find everything you need to manage your users. We really recommend creating a user for each user of iPacky. Don’t share a user. You can define as many users as you want. No charge for users. Here is an example of how registered users’ information appears on […]
iPacky Dashboard→Reports->Packing performance reportOnly available for users with Operator role or higher. This will help you to see statistics of the packing performance for each packer in a period. A great tool to see the most efficient packers, and who need more training. After setting the time range (start date, including date), click on search. […]
Available in the iPacky Dashboard→Reports for users with the role of Supervisor or higher. This report will show the amount of time taken from the order was created, until the order check was completed in iPacky. The report can be filtered to show: Users – All or individual packers from the list. Only available in […]
Order check rules is a very powerful tool to make order checking rules based on order tags or SKU’s. It is available for users with Administrator or Supervisor roles. iPacky Dashboard→Tools→Order check rules In some cases, it can overlap in functionality with packing notes and virtual barcodes. https://www.youtube.com/watch?v=8uXadINMl-0 The order of these rules […]
iPacky supports local pickup and local delivery. If you’re offering local delivery, please specify the zone names in Settings→Advanced→Local pickup titles. Read more below. Local pickup The local pickup support in iPacky means that you can check a local pickup order, and then have iPacky set it to “Ready for pickup”. iPacky can also print […]
Use this function to show the products assigned to a bin location. Note: This feature will not be available if you’re connecting to you own bin location metafield in Shopify. Type in the bin location and press enter. You can also use a * at the end to search for all bin locations start with […]
Here you will find all the information in regard to iPacky Metafields which is a powerful feature for entering product notes, virtual products, barcode aliases (B-aliases) and bin location (Bin). Only users with Administrator, Supervisor or Operator roles can access this screen. It’s highly recommended that you do an Export to Excel once […]
Users with Administrator role can specify fulfillment rules based on the delivery type that was selected on the order during checkout. iPacky will not fulfill the order in Shopify unless a rule is set here! iPacky Dashboard→Tools→Fulfillment rules If the setting Orders are fulfilled before iPacky is turned on, the settings here will be […]
iPacky Dashboard is the place to find everything you need to manage users, backtrace order checking, order rules, virtual products and more. These are unique features of iPacky. https://www.youtube.com/watch?v=4qaRyz4SD58 It is easy to use and doesn’t require any specific infrastructure or resources from your end. Statistics are provided to supervise the packing status of orders […]
iPacky Dashboard→Tools→View PrintNode jobsiPacky main screen→Menu→More→View PrintNode jobs This screen is a tool to view PrintNode status and do troubleshooting. Here you can see the status of the clients and print jobs. Clients should have the status of connected. If it says disconnected, it means that PrintNode cannot communicate with the client. Most likely […]
iPacky Dashboard→Tools→Shipping label logiPacky main screen→Menu→More→Shipping label log Only available if using one of the iPacky shipping connectors. Here you can see the status of the latest calls to the shipping connector. Very useful to see the details of a shipping label. Calls that produced an error will be shown in red. You can also […]
Note: This functionality is in an add-on module that has to be activated by iPacky. By using this module, iPacky will help you to decide which of the available boxes you should use when packing the order. It uses an advanced algorithm by calculating the best way to fit the items inside the box. […]
This module has to be turned on by iPacky. Located on the menu on the main iPacky screen→More. See the pricing of this module here. Note: This module will only work when orders are not fulfilled before iPacky. In that case, use this module before fulfilling the orders. With this module, you can view a list […]
Located on the main iPacky screen menu. Only available when using a supported shipping connector. Must be turned on in Settings→Options→Print bulk shipping labels This functionality can be used to make sure that you’re packing the right item for orders printed with Print bulk shipping labels. iPacky will show you product info with product notes and bin […]
Located on the main iPacky screen menu. Only available when using a supported shipping connector. Must be turned on in Settings→Options→Check bulk shipping labels If you have a big portion of orders that only contains one item of your hero products, this feature will save a lot of time! Since the orders only have […]
With Add tracking you can easily add tracking numbers to orders. This is very time saving instead of going into every order in Shopify Dashboard. You can also create a list of Carriers and Tracking URL to quickly switch between them. Type in the carrier and the Tracking URL (or select from the drop-down if available). […]
iPacky Dashboard→Edit metafieldiPacky main menu→More→Edit metafield Instead of loading all products to change multiple product metafields data, you can quickly view/edit a single product metafields here. For batch updates, the Metafields screen is recommended. The feature is also very useful for looking up a product to view some properties of it. You cannot edit virtual products here, […]
Validate orders makes it possible to make a second round of order checking. This can also be picking on-screen, and then checking the order. It’s useful when the packing process needs to be validated, or a process where there are pickers and packers. It will also save paper, because there’s no need to […]
iPacky Dashboard→Timecard reportiPacky main menu→More→Timecard report Only available when logging in through the iPacky Dashboard. The timecard report is a very useful feature to log what the employees are doing. Here you can register events and find out how they are spending their work day. Packing events will not be available as an […]
Turn on in Dashboard→Settings→View. This allows the virtual products, both from iPacky and Bundles, to be ungrouped in the order check. It means that members of virtual products will be listed separately and not under the corresponding virtual products. Especially useful when using the order check when picking, and that if using […]
User settings is located in the menu in iPacky main screen (not in Dashboard). Main screen→Menu→More→User settings It makes iPacky very customizable to your needs and work flow. You can here override some default settings set in the Dashboard settings. New users will be created using the defaults set in Dashboard settings for the […]
Note: This functionality is in a add-on module that has to be activated by iPacky. See pricing for details. This module makes it possible to register serial# and/or batch# (lot) when checking an order in iPacky. This can later be searched to find which orders this belongs to. Configuration First, you need to specify if you want […]
Available in the iPacky Dashboard→Reports→Order check report for users with the role of Supervisor or higher, and in the menu in the main iPacky screen (My order check report). If using it from the iPacky main screen, it will only show the user’s own statistics, and with fewer options. This is a great opportunity for […]
Marking an order as incomplete is a powerful tool that improves the workflow. This is not the same as partially fulfilling an order. It’s used when an order cannot be completed due to for example missing stock items. The order can be tagged, a custom attribute can be put on the order […]
Settings are located in iPacky Dashboard. It makes iPacky very customizable to your needs and work flow. This will be the default settings, and some settings can be overridden by the user settings, i.e. sounds/layout. These will be marked in the table below. General Setting Description Language The display language of iPacky. Supports English and […]
Main page→Menu→Picking lists/Packing slips Only available when Assign picking lists is set in iPacky Dashboard→Settings→Advanced. Here you will see the picking lists that are assigned to you only. Same functionality as the normal Picking lists screen.
With this feature, you can take photos of during the order check. This is very useful for resolving packing mistakes and customers complaints. On the Actions menu in the order check screen, there is an entry called Take photo. This will open the camera dialog, where you can take one or more […]
Main menu→More→Incomplete picking batches Lists the on-screen batch picking that were aborted and not completed. Very useful if by mistake leaving the on-screen batch picking, or you want to continue at a later time. While in an on-screen batch picking, the scan status will be saved continuously with the batch data so you can continue later. […]
Scan screen→Menu→Picking batches Here you will see the picking batches created in the On-screen batch picking. https://www.youtube.com/watch?v=T_PFzHElDMc They are listed from oldest to newest. The columns Assigned to and Note will only be shown if Assign workstation to check picking batch is set. Read more about it in On-screen batch picking. The Qty column shows the […]
Scan screen→Menu→Picking lists/Packing slips This is a very resource saving function where you can pick and check at the same time on a mobile device. No waste of paper. Batch picking allows you to pick multiple orders at a time. It will group the products from the selected orders, and sum them up so […]
Main screen→Menu→Picking lists/Packing slips Process picking lists/packing slips with all the extra info that iPacky can provide. By using the built-in picking lists/packing slips, you might not need an extra app for that. The packing slip can be printed automatically at the end of the order check if you have PrintNode installed. […]
Picking notes is a useful feature that allows the pickers to make notes regarding product issues they find during the picking process. This can for example be inventory notes like that inventory does not seem to match the recorded inventory in Shopify, or that it needs refilling. https://www.youtube.com/watch?v=E7p0p89WwoY This is set up in Settings→Picking […]
This feature is a great tool for a more stream-lined order checking routine. Allowing the packer to write a note on the order. For example when some products are out of stock. They can also mark the order as incomplete, and a supervisor can decide what to do with that order. https://www.youtube.com/watch?v=2WTUypRTTGc Emails can automatically […]
The feature is very useful for a more stream-lined order checking routine. Using this with a mobile device will enable you to avoid printing out packing lists. By clicking on the Order button in the main iPacky screen, you will see the page presented below: By moving the mouse over the order# you will see […]
Order preview is available all over iPacky. Both in the main iPacky screen, and in the iPacky Dashboard. In the picking list overview it can look like this: It’s a very useful functionality that lets you view the order with a lot of details such as scan log and order check events. This […]
iPacky main screen→Menu→Order checking by product iPacky main screen→Menu→Order validating by product This is a very useful feature that makes it very easy to check orders by scanning the product first instead of scanning the order number. Useful if: The orders usually have just a few items, and most useful if the order […]
This is the scan screen where you will do the actual checking of the order. Lets you enter or scan the order number to start checking items. If you want to cancel the current order check, the Reset button resets the form. When you open an order here, it will be locked and marked […]
Welcome to iPacky Here you will find all the information in regard to starting using iPacky. https://www.youtube.com/watch?v=4qaRyz4SD58 Step 1: iPacky Dashboard In the iPacky Dashboard you will do the initial setup, see reporting/statistics, and do maintenance. If you have not gotten an email with login details, please contact iPacky. The main screen in Dashboard […]